Returns & Exchanges

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 3 business days.

Is there a return shipping fee?

If you choose the Instant Refund store credit, return shipping is on us! There will be a $5.95 return shipping fee for refunds back to original payment method. 


What items are returnable?

  • Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale and founder's choice items.
  • Free gifts or promotional items with retail value.
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